Refund & Cancellation Policy

Refunds, cancellations, installation charges, plan changes and service adjustments are handled according to the applicable plan/service terms and the circumstances of the request.

Payment verification

Where a customer submits a UTR or payment proof, the transaction may be verified before any refund, activation or adjustment is processed.

Requesting assistance

Contact SAMYAK support with the registered mobile number, plan information and relevant transaction details. Do not send OTPs or banking passwords.

Service-specific terms

Any special promotional offer may have separate conditions stated with that offer.